Associate Collections Specialist
1 day ago
We are seeking a highly skilled and detail-oriented Associate Collections Analyst to join our team at Entertainment Partners. As a key member of our collections team, you will be responsible for the collection and maintenance of client accounts receivable, providing exceptional customer service, and analyzing receivables by product type, cash application, and recording of receipts paid by check, wire, and ACH.
Key Responsibilities- Identify unpaid items on AR Aging Reports and send client-specific AR reports to follow up on payment and resolution on a daily basis.
- Primary collection function will be related to recouping overpayment of wages.
- Exemplify professionalism in providing quality customer service to our clients.
- Manage receivables for assigned accounts, ensuring clients remain current and in good standing with EP.
- Enforce company payment terms and policies.
- Monitor client deposits, invoice activity, and payment performance for compliance with company policy.
- Investigate and analyze billing inquiries to facilitate dispute management and communicate findings with clients.
- Review and update internal accounting and workflow records in real-time.
- Handle a high volume of client contact via email and telephone.
- Ability to learn software programs quickly and maneuver between multiple systems.
- Excellent written and verbal communication skills.
- BA or BS preferred.
- 1 to 3 years of accounting experience preferred.
- Strong customer service background.
- Oracle and Salesforce experience preferred.
- Technically savvy and ability to work with multiple system platforms.
- Demonstrate ability to learn new programs quickly.
- Working knowledge of Microsoft Office (Excel, Word, Outlook).
- Working knowledge of payroll concepts.
- Good organizational skills.
- Able to meet strict deadlines.
- Able to handle a high volume of client communication.
The hourly rate for this position is $24.71 to $26.71 and will be commensurate with experience related to the position.
Entertainment Partners seeks to employ the most qualified individuals from the available workforce and to provide equal employment opportunity for all persons.
Our policy prohibits unlawful discrimination based on race, color, religion, religious creed, sex, gender identity/expression, age, pregnancy, citizenship status, marital status, national origin or ancestry, physical or mental disability (whether perceived or actual), medical condition (cancer-related or genetic characteristics-related), sexual orientation, veteran status, medical/family care leave status, or any other consideration made unlawful by applicable federal, state, or local laws.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Equal opportunity extends to all aspects of the employment relationship, including recruiting, hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
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