Hotel Associate

5 days ago


Duluth, Minnesota, United States Edgewater Hotel & Waterpark Full time

We are seeking a motivated and customer-focused associate to join our team at the Edgewater Hotel & Waterpark. As a key member of our hotel staff, you will be responsible for providing exceptional guest service in our coffee shop.

Job Summary

This is a part-time role that requires the ability to work independently or as part of a small team. You will be responsible for taking guest orders, preparing specialty beverages, and assisting with gift shop sales.

Main Responsibilities:
  • Provide warm and welcoming service to all guests
  • Demonstrate knowledge of coffee and tea drinks and operate equipment after training
  • Work efficiently to fulfill orders accurately and meet high standards of quality
  • Handle cash payments and count change with precision and attention to detail
  • Complete required training programs successfully and maintain certification
  • Show flexibility and adaptability to changing job requirements and priorities
  • Perform duties in a safe and responsible manner, adhering to company policies and procedures
  • Treat all individuals with dignity and respect, upholding a culture of inclusivity and diversity
  • Maintain confidentiality regarding business functions, including financial information, customer data, and employee matters
Requirements:
  • 1-2 years of customer service experience (required)
  • 1-2 years of food service experience (preferred)
  • Ability to provide documentation proving authorization to work in the United States (required)
  • Reliable transportation to work (required)
Benefits:
  • Access to pay on demand through DailyPay
  • Discounts on hotel stays and waterpark visits, plus discounts at ZMC-managed hotels nationwide


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