Data Center Technician
1 week ago
We are seeking a highly skilled Data Center Technician to join our team at TEKsystems. As a Data Center Technician, you will be responsible for providing top-notch support and maintenance services for our clients' data centers.
Key Responsibilities:
- Respond to service tickets for our servers in customer datacenters in a timely manner
- Keep parts lockers up to date and properly stocked at all times
- Troubleshoot and triage server failures to determine the most efficient path to getting a server back online for the customer
- Track server fleet health and validate that we are always exceeding customer requirements for total servers online
- Provide consistent, detailed feedback to the engineering team on failures, serviceability of servers, and integration with the datacenter
- Apply firmware and BIOS updates as needed using our engineering-approved tools
- Comply with all datacenter safety, security, and operational protocols at all times
Requirements:
- 6 months - 3 years of data center experience
- Excellent customer service and strong communication skills
- Ability to work collaboratively with other technicians on the team
- Experience with Linux operating systems and command lines is a plus
What We Offer:
Our customer is a rapidly expanding global provider of data center solutions. We offer a dynamic and challenging work environment, opportunities for growth and development, and a competitive compensation package.
Work Environment:
Data Center environment.
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