Outdoor Service Manager

3 days ago


Highland Park, Illinois, United States WeedMan - Gurnee, Il Full time
Job Summary

As a seasoned professional, you will lead our lawn care operations team at WeedMan - Gurnee, IL. With a focus on quality, safety, and customer satisfaction, you will oversee daily activities, supervise staff, manage schedules, and maintain equipment to drive business growth.

About the Opportunity
  • Estimated Salary: $70,000 - $85,000 per year (based on location and experience)
  • Benefits: Industry and Company Training, Incentivized Bonus Plan, PTO, Paid Holidays, Health Insurance, 401 K Investment Plan
  • Location: Gurnee, IL
Key Responsibilities
  1. Lead Team Members:
    1. Train, mentor, and supervise lawn care technicians and crew members.
    2. Assign tasks and responsibilities to team members based on skills and workload.
    3. Conduct performance evaluations and provide feedback for continuous improvement.
  2. Manage Operations:
    1. Plan and schedule lawn care services, including fertilizing, weed control, and pest management.
    2. Ensure all operations comply with safety regulations and company standards.
    3. Monitor inventory levels and order supplies as needed.
    4. Develop efficient routes for service delivery to optimize productivity.
  3. Enhance Customer Experience:
    1. Respond to customer inquiries, resolve complaints, and address service-related issues promptly.
    2. Build and maintain strong relationships with clients to ensure satisfaction and retention.
    3. Identify opportunities for upselling services to existing customers.
Desirable Skills
  • Leadership: Proven track record of leading teams and achieving results.
  • Communication: Excellent communication and interpersonal skills.
  • Problem-Solving: Ability to analyze problems and develop effective solutions.


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