Development Operations Professional

4 days ago


Highland Park, Illinois, United States Ravinia Festival Association Full time

We are seeking a highly skilled Development Operations Professional to join our team at the Ravinia Festival Association. As a key member of the Development Department, this role will play a vital part in supporting the success of our annual fund campaign, donor relations, and day-to-day operations.

Key Responsibilities:
  • Provide exceptional customer service and support to donors, including dining reservations, ticketing, and other requests during peak periods.
  • Assist in tracking waitlists for sold-out concerts and utilize various software platforms to manage core job functions.
  • Represent the Donor Concierge Service in a professional and respectful manner, ensuring high levels of service for Opus and Guarantor donors.
  • Collaborate with managers to plan VIP events, including RSVP tracking, invitation design, event materials assembly, and execution.
Requirements:
  • Superior customer service, communication, and interpersonal skills.
  • Strong verbal and written communication skills.
  • Capability to multitask and manage multiple projects simultaneously.
  • Ability to quickly learn and utilize technology platforms.
  • Proficient in G-Suite applications and experience working in databases (AudienceView is a plus).

This is a full-time position that offers a competitive hourly wage. The successful candidate will be available to work evenings and weekends outdoors during the summer season. This role can be partially remote but requires in-person work on concert days.

The estimated salary range for this position is $45,000 - $55,000 per year, based on location and industry standards.



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