System Reliability Engineer

1 week ago

Pittsburgh, Pennsylvania, United States PNC Full time
Job Overview

PNC is seeking a highly skilled System Reliability and Support Specialist to join our Technology organization. As a key member of our team, you will be responsible for ensuring the stability and compliance of our systems and software.

Key Responsibilities
  • Monitor and maintain systems and software to ensure stability and compliance to technology standards.
  • Perform maintenance, including installation of patches and upgrades.
  • Incident detection, resolution, and/or escalation. Participation in root cause analysis and correction resulting in prevention.
  • Monitor systems availability, performance, and capacity against baseline metrics and reports trends.
  • Develop in-depth knowledge of supported systems and applications.
  • Perform application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries, and complying with technology standards.
Requirements
  • University/college degree or comparable combination of education, job-specific certification(s), and experience.
  • 2+ years of relevant professional experience in development, L2 support, SQL server, relational database, troubleshooting, and supporting open shift applications.
  • Strong analytical thinking, decision-making, and critical thinking skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and teamwork skills.
Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension, and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

In addition, PNC provides paid time off, including maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, and between 15 to 25 vacation days each year, depending on career level and years of service.

To learn more about these and other programs, including benefits for full-time and part-time employees, visit https://www.pnc.com/careers.

PNC is an equal employment opportunity employer and provides reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

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