Pharmacy Technician I

6 days ago


Providence, Rhode Island, United States NTT DATA Group Corporation Full time
Pharmacy Tech I Job Description

NTT DATA Corporation is a leading global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries, helping clients navigate market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to drive growth.

We are currently seeking licensed Remote Pharmacy Technicians-Call Center to join our team working 100% remote. This is a long-term contract/temporary role, not a Direct Hire.

In this role, you will be responsible for:

Key Responsibilities:
  • Providing professional and courteous phone assistance to callers through the prior authorization process, maintaining complete, timely, and accurate documentation of reviews.
  • Transferring clinical questions, escalations, and judgment calls to the pharmacist team.
  • Assisting with other duties as needed, including outbound calls, reviewing and processing prior authorizations received via fax and ePA, monitoring and responding to inquiries via department mailboxes.
Requirements:
  • Effectively manage work volume by handling inbound calls/fax/ePA requests utilizing appropriate courteous and professional behavior based on established standards.
  • Comply with departmental, company, state, and federal requirements when processing all information to ensure accuracy of information being provided to internal and external customers.
  • Communicate with other internal groups regarding determination status and results.
  • Identify and elevate clinical inquiries to the pharmacist team as appropriate.

NTT DATA is a recognized leader in IT and business services, including cloud, data, and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers. We are committed to our clients' long-term success.

NTT DATA is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly rate for this remote role is $18.00. This reflects the target compensation for the position across all US locations. This position may also be eligible for incentive compensation based on individual and/or company performance.


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