Guest Services Team Member

3 days ago


Coos Bay, Oregon, United States Bay Point Landing Full time
Job Title: Guest Services Team Member

Bay Point Landing is seeking a highly motivated and customer-focused Guest Services Team Member to join our team. As a key member of our resort operations, you will be responsible for providing exceptional guest service, ensuring a positive experience for our visitors, and contributing to the overall success of our resort.

Key Responsibilities:
  • Provide outstanding customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Process guest reservations efficiently and effectively, ensuring a seamless experience for our visitors.
  • Maintain accurate and up-to-date records, including daily, weekly, and monthly reports, to support resort operations.
  • Perform other tasks as assigned by supervisors, including supporting resort events and activities.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
  • Basic computer skills and proficiency in resort software systems.
  • High school diploma or equivalent required; hospitality or customer service experience preferred.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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