Claims Manager

6 days ago


Fresno, California, United States Alacrity Solutions Full time
Job Overview:

We are seeking a skilled Claims Manager to lead our regional team in delivering exceptional customer service and ensuring timely resolution of insurance claims. As a key member of our team, you will be responsible for overseeing the performance of contractors within our network and working closely with clients to meet their needs.

Key Responsibilities:
  • Manage a portfolio of claims exceeding $50K, ensuring efficient and effective resolution.
  • Monitor contractor performance, identifying areas for improvement and implementing strategies to enhance quality and efficiency.
  • Collaborate with clients to develop and implement customized solutions that meet their specific needs.
  • Maintain strong relationships with external stakeholders, including property owners, contractors, and insurance carriers.
  • Act as a liaison between the client and contractor, resolving issues and addressing concerns in a timely and professional manner.

Requirements:

To succeed in this role, you will need:
  • Bachelor's degree or equivalent work experience.
  • Proven experience in property insurance/claims adjusting, preferably with a construction background.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Strong analytical and organizational skills, with attention to detail and ability to prioritize tasks effectively.
  • Ability to travel approximately 40% of the time, with reliable transportation.

What We Offer:

In return for your expertise and dedication, we offer a competitive salary range of $60,000 to $70,000, based on experience and assigned territory. Our comprehensive benefits package includes medical, dental, vision, short- and long-term disability, life insurance, and an employee assistance program. You will also have access to paid time off, holidays, and opportunities for professional growth and development.

About Us:

Alacrity Solutions is a leading provider of insurance claims services, dedicated to delivering streamlined and efficient solutions to our clients. With a strong focus on customer satisfaction and a commitment to excellence, we strive to build long-term relationships with our partners and clients. If you are a motivated and results-driven individual who shares our passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.

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