Certified Mobile Automotive Technician

2 weeks ago


Mattoon, Illinois, United States Dan Pilson Auto Center Inc Full time
Job Overview

We are looking for a proficient and certified Mobile Service Technician with expertise in Ford and Lincoln vehicles. The successful candidate will be tasked with delivering on-site diagnostics, repairs, and maintenance for both new and pre-owned vehicles. As an essential part of our mobile service division, you will contribute significantly to customer satisfaction through your professionalism and technical skills.

Key Responsibilities

1. Diagnostic Tools: Utilize the Ford IDS scan tool effectively to identify and resolve vehicle issues.

2. Repair Expertise: Conduct comprehensive diagnostics and perform necessary repairs during mobile service calls, adhering to industry standards.

3. Recall Management: Keep informed about Ford and Lincoln factory recalls and ensure their timely execution.

4. Certification: Maintain valid certifications as a Factory Certified Technician for both Ford and Lincoln.

5. Driving Qualifications: Uphold a clean driving record and possess a valid driver's license.

6. Customer Engagement: Interact with customers in a professional manner during service visits, addressing inquiries and concerns effectively.

7. Vehicle Assessment: Perform thorough multi-point inspections to assess immediate and future vehicle needs, clearly communicating findings and recommendations to customers.

8. Inventory Oversight: Manage the tool and parts inventory within the mobile service unit, ensuring all necessary items are available for repairs.

Qualifications

Demonstrated experience as a Factory Certified Technician for Ford and Lincoln vehicles is essential. Candidates should possess strong diagnostic and repair skills, excellent customer service abilities, and a valid driver's license with a clean driving record. The ability to efficiently manage inventory and adapt to a mobile service environment is also required.

Work Environment

The work environment is representative of those encountered while performing essential job functions. Reasonable accommodations may be made for individuals with disabilities. The employee may occasionally be exposed to fumes, airborne particles, and moderate noise levels.

Physical Requirements

The physical demands of this position include regularly lifting and/or moving up to 50 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee will frequently be required to stand, walk, use hands for various tasks, and communicate effectively.

Additional Information

This job description is not intended to be an exhaustive list of all duties and responsibilities associated with the position. Duties and responsibilities may change at any time with or without notice.



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