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Automotive Service Technician

2 months ago


Mattoon, Illinois, United States Auto Centers Full time
Job Summary

We are seeking a skilled Automotive Service Technician to join our team at Auto Centers. As a key member of our service department, you will be responsible for performing repairs and maintenance on customer and dealership vehicles.

Key Responsibilities
  • Review vehicle history and factory bulletins to ensure accurate diagnoses and repairs.
  • Complete system diagnostics and troubleshooting to identify and repair mechanical issues.
  • Report required vehicle work to management for approval and make notes on proposed and additional work.
  • Request necessary parts from the parts department and return any parts that have been requested to be saved by the customer or factory.
  • Help team members with customer retention and provide daily status reports.
  • Perform various vehicle repairs after approval and receipt of parts.
  • Test drive vehicles as necessary to diagnose and verify repair.
  • Inform dispatcher, advisor, team leader, or electronic technician terminal of job completion and make any final notes regarding recommended work.
  • Keep informed of all safety guidelines of management and other agencies, especially disposal of hazardous waste.
  • Participate in continuing education and maintain training and/or certification records.
  • Keep work areas clean and maintain good condition of personal and shop tools.
Requirements
  • Technical Skills: Strong understanding of automotive systems and components, including engines, transmissions, brakes, electrical systems, and computerized diagnostics.
  • Communication Skills: Effective verbal and written communication to interact with customers, explain repairs, and collaborate with other members of the service team.
  • Problem-Solving Abilities: Ability to troubleshoot and diagnose complex automotive issues and determine the most effective repair solutions.
  • Attention to Detail: Precision is critical in automotive repair to ensure that tasks are performed correctly and safely.
  • Customer Service Orientated: Ability to interact directly with customers, especially when discussing repairs or providing estimates.
  • Adherence to Safety Standards: Prioritization of safety in all aspects of work, including following proper procedures, handling hazardous materials responsibly, and using personal protective equipment as needed.
Preferred Qualifications
  • Preferred college, community college, or automotive technician training program, vocational school, training, or combination thereof.
  • One year certificate from college, technical school, or factory apprentice program.
  • Three to six months related experience and/or training.
  • Equivalent combination of education and experience.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to work near moving mechanical parts; fumes or airborne particles; outdoor weather conditions and risk of electrical shock. The employee is frequently exposed to extreme cold (non-weather) and extreme heat (non-weather). The employee is occasionally exposed to wet or humid conditions (non-weather); work in high, precarious places and toxic or caustic chemicals.

The noise level in the work environment is usually very loud.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds.

Specific vision abilities required by this job include Close vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance.