NetSuite Support Specialist, Planning
1 month ago
At Athletic Brewing Company, we're on a mission to revolutionize the beer industry by creating fantastic and groundbreaking non-alcoholic beverages. We're seeking a skilled NetSuite Support Specialist to join our team and help us optimize our forecasting and planning processes.
Key Responsibilities:- Respond to NetSuite user issues to troubleshoot, resolve, and provide guidance.
- Help improve our production and procurement teams' forecasting, including the use of Demand and Supply Planning modules and tools.
- Handle requests for data connections, reporting, and search/report customization.
- Recommend methods to improve forecast and planning accuracy and inventory management.
- Coordinate tickets with support vendors for issues/questions related to their custom plug-ins.
- Conduct NS user training and assist with the development of SOPs, instructions, and guides.
- Set up/edit NS user access, role permissions, forms, and docs across multiple subsidiaries.
- NS setup for international markets, subsidiaries, partners, and customer centers.
- QC test internal customizations and vendor version updates in sandbox.
- 2-4+ years of experience working with NetSuite in a technical consulting or support capacity.
- Excellent troubleshooting, investigation, and management of NetSuite.
- Proficient in the use of ticket and project management, chat, and communication apps.
- NetSuite Certification a plus (Suite Foundation, Admin, etc.).
- Ability to travel to/from San Diego CA site occasionally, potentially broader in the future.
- B.S. in Computer Science or related field, or equivalent experience in IT/Software a plus.
- Commensurate with experience - base salary and opportunities for performance bonuses.
- Full health, vision, dental, life, 401k with 5% company match, and Paid Parental Leave.
- Community Program: In addition to Personal PTO, all team members are encouraged to use 1 paid day per month to dedicate to volunteering.
- We value internal mobility and team equity.
- We are an equal opportunity employer - we thrive when we champion diversity and inclusion.
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