HVAC/R Parts Specialist

4 days ago

Milford, Connecticut, United States Budderfly Full time
Job Opportunity: HVAC/R Parts Specialist

Budderfly is a leading energy management outsourcing company committed to reducing global carbon emissions for small to medium-sized enterprises. We are seeking a motivated individual to fill the role of HVAC/R Parts Specialist, supporting the Technical Services team in ensuring the efficient operation of advanced technologies installed on our customers' sites.

Key Responsibilities:

  • Expedite orders with OEMs or locate replacement parts to solve internal customer problems quickly
  • Service internal customers through the Budderfly Fulfillment process by taking orders and entering them into the system accurately
  • Establish, audit, and oversee HVAC Parts operational processes to ensure expectations are met by all parties
  • Answer technical questions and research as necessary
  • Act as liaison between internal team members and OEMs to assist with research, price checking, and order placing
  • Attend product knowledge meetings as required to further business knowledge
  • Retrieve orders from warehouse quickly and accurately
  • Maintain the ability to determine the status of an order at any given time
  • Accurately use order entry, computerized systems, and other technologies as required
  • Oversee in-house inventory or PM parts/materials; work with field technicians to ensure adequate stock
  • Maintain communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures, and other issues as they apply to products and equipment sold and serviced
  • Keep store inventory stocked; remove discontinued items from the Service storage locations
  • Direct vendors to meet service demands and customers' expectations
  • Keeps daily logs and records of all functions in Company systems
  • Ability to travel to locations to assist with part failure troubleshooting and prevention planning

Requirements:

  • Minimum of 2 years proven experience in commercial HVAC Sales or Parts
  • Associate's degree preferred
  • Maintaining positive relationships with contractors and customers
  • Coordinating multiple projects concurrently
  • Working knowledge of the techniques, methods, tools, and safety precautions of the working in a distribution center environment
  • Enjoys continuous learning, as supported by your organization, both technically and professionally
  • Excellent computer skills, including but not limited to Excel, Word, NetSuite, etc.
  • Excellent verbal and written skills
  • Work across/with organization Teams

What We Offer:

  • Career advancement opportunities in a fast-growing, supportive company environment
  • Competitive pay
  • Full benefits package, including medical, dental, vision, 401K, life insurance, and disability insurance
  • Opportunity to work as part of a team that values its members and works together to achieve positive change

Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status.

We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career web page as a result of your disability.

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