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Customer Service Representative

2 months ago

Quincy, Florida, United States Personnel Staffing, Inc. Full time
Job Overview

At Personnel Staffing, Inc., we are seeking a highly skilled Customer Service Associate to join our team. As a key member of our FedEx team, you will be responsible for providing exceptional customer service and support.

Responsibilities:

* Provide timely and effective support to customers via phone, email, and in-person
* Utilize Excel and Outlook to track and manage customer information
* Perform data entry tasks with high accuracy and efficiency
* Multitask and prioritize tasks to meet deadlines
* Collaborate with the FedEx team to resolve customer issues

Requirements:

* 1+ year of experience in customer service or a related field
* Proficiency in Excel and Outlook
* Strong communication and problem-solving skills

Benefits:

* Weekly pay via Pay Card and Direct Deposit
* Health benefits at low group rates offered on the first day of hire
* Free telemedicine with select plans
* Life insurance
* Vacation and holiday pay
* Referral bonuses

We are an equal opportunity employer and welcome applications from diverse candidates.