Event Service Expert
1 week ago
We are seeking a highly skilled and experienced Banquet Server to join our team at the Art Ovation Hotel in Sarasota, Florida. As a Banquet Server, you will be responsible for providing exceptional customer service to our guests during events and banquets.
Key Responsibilities- Set the Scene: Ensure that all tables are set up to the highest standard, with attention to detail and a focus on creating a warm and welcoming atmosphere.
- Deliver Exceptional Service: Retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements, ensuring that every guest feels valued and cared for.
- Maintain a Clean and Safe Environment: Monitor and maintain the cleanliness and condition of the work areas and equipment, adhering to the highest standards of food safety and hygiene.
- Anticipate and Respond: Anticipate guests' needs and respond promptly to ensure that every guest has a memorable and enjoyable experience.
- Be a Team Player: Collaborate with colleagues to ensure seamless service delivery and maintain a positive and respectful team dynamic.
- Previous Experience: Previous experience in banquet operations and/or hospitality is preferred, but not essential.
- Communication Skills: Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Education and Training: High school graduate or equivalent, some college preferred. ServSafe and/or food safety training, and alcohol awareness training (such as TIPS) are also required.
- Language Skills: Bilingual English/Spanish a plus.
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands, including independent locations.
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