Recycling Industry Professional

1 week ago


Asheville, North Carolina, United States Leadpoint Business Services Full time
About the Role

We are seeking a highly skilled and dedicated Customer Service Representative to join our team in Asheville, NC. As a key member of our site management team, you will play a crucial role in supporting the efficiency of our day-to-day operations.

The ideal candidate will have excellent communication skills, be able to multitask effectively, and possess a strong attention to detail. Experience in the waste industry is a plus, but not required.

This is a full-time opportunity with a competitive salary of $23.00 per hour and a 40-hour workweek. Our team operates from Monday to Friday, 8:30 am to 5 pm, with some flexibility on the last business day of every month.

Responsibilities include greeting visitors, answering inbound calls, scheduling services, writing orders, and communicating with customers about delivery times and reschedules. You will also be responsible for resolving customer issues, processing insurance certificate requests, and creating spreadsheets to track credit applications.

To succeed in this role, you will need to possess excellent problem-solving skills, be able to work independently, and maintain accurate records. If you are a resourceful and organized individual with a passion for delivering exceptional customer service, we encourage you to apply.

Bachelor's degree in business, computers, or office management is an asset. Prior experience in an office environment is essential, and proficiency in Microsoft Suite is required. Bilingual candidates are preferred.

In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for advancement and professional growth.



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