Commercial Roofing Specialist

5 days ago


Haverhill, Massachusetts, United States IRC Industrial Roofing Company Full time

Company Overview

At IRC, we take pride in our team of dedicated professionals who tackle roofing challenges head-on. Our positive culture is built on mutual respect, effective teamwork, and a strong work ethic.

We strive to create an environment where employees can learn or develop their skilled trades, serve the business community, and collaborate with peers.

Salary and Benefits

The successful candidate will receive a competitive salary ranging from $18-30 per hour, making them one of the highest-paid Service Technicians in the region.

We offer an impressive package of benefits, including:

  • Paid Holidays
  • Paid Training & Professional Development
  • Health, Vision, and Dental Insurance with company contribution towards employee and family members
  • Short-term Disability
  • Long-term Disability
  • Life Insurance
  • 401(k) with Matching

Job Description

As a Service Technician, you will report directly to the Foreman and be responsible for providing exceptional customer service, ensuring timely responses, and performing installation and repair tasks for commercial clients in Massachusetts.

Your key responsibilities will include:

  • Providing top-notch customer support and addressing client concerns promptly
  • Ensuring seamless communication with customers, foremen, and other team members
  • Conducting on-site installations, repairs, and maintenance with precision and care
  • Maintaining excellent relationships with clients through outstanding service delivery

Required Skills and Qualifications

To excel in this role, you should possess:

  • Excellent English literacy skills
  • An ability to work flexible schedules, adapting to changing priorities and deadlines
  • Strong listening skills, both within the team and when interacting with clients
  • Results-driven approach, with attention to detail, organization, and accuracy
  • Physical stamina to lift 50+ pounds, move equipment safely, and work at heights

Others

We are committed to equal employment opportunities and prohibit discrimination based on race, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, and any other characteristic protected by law.


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