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Operations Manager

2 months ago

Hammond, Indiana, United States Samuel Contract Staffing Full time
Job Description

**Job Title:** Assistant Manager

**Job Summary:** We are seeking an experienced Assistant Manager to join our team at Samuel Contract Staffing. The successful candidate will be responsible for facilitating the coordination of day-to-day center activities to support the achievement of company goals.

Key Responsibilities:

  • Staff Training and Development: Ensure staff are trained and competent in accordance with the center training plan.
  • Donor Flow Management: Monitor donor flow to ensure donors are moving through the center at the expected pace.
  • Performance Monitoring: Provide routine feedback to supervisor through one-on-one communication, telephone updates, action reports, and other management reports. Inform supervisor of critical issues right away.
  • Production and Expense Management: Assist the Center Director in monitoring production and expenses against the budget.
  • Quality Assurance: Work directly with QAS/designee regarding the monitoring of errors, developing and implementing corrective actions, and ensuring the center meets regulatory, cGMP, and customer requirements at all times.
  • Donor Satisfaction: Directly oversee donor satisfaction on a day-to-day basis.
  • Employee Evaluations: Provide input into annual evaluations.
  • Other Duties: Perform other duties as assigned by management.

Requirements:

  • Education: College degree in business administration or biological sciences program preferred or equivalent experience.
  • Experience: Four (4) years of experience in the medical field with two (2) years of supervisory experience preferred.
  • Skills: Ability to train others required. CPR certified or the ability to obtain certification preferred.

Benefits:

  • Comprehensive Benefits Package: Medical, vision, life, and dental insurance, 401k plan with match, PTO, tuition assistance, pet insurance, and more.