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Training Program Manager

2 months ago

Memphis Tennessee, United States EVERSANA Full time
Job Description

At EVERSANA, our employees are tasked with delivering exceptional business outcomes through the efforts of their teams. These results are achieved by:

  • Supporting the Vision and Direction of the organization by focusing on employee education and training initiatives.
  • Identifying and Assessing Training Needs through consultation, observation, New Hire Orientation, and recommendations from Supervisors and Managers, then assigning to Certified Trainers.
  • Developing Individualized and Group Training Curriculum to address specific needs and results in tangible outcomes, in collaboration with the Training Specialist.
  • Conducting Unbiased Assessments, Grading, and Follow-up on a consecutive cycle to ensure quality and effectiveness.
  • Delivering Courses and Curricula concerning Standard Operating Procedures (SOPs) and teaching Certified Trainers as required, following established guidelines and procedures to ensure regulatory compliance.
  • Implementing Effective Training Methods and training Certified Trainers using the same methods to ensure consistency and quality.
  • Supporting Training Curriculum Strategy, Design, and Deployment of content to meet the needs of the organization.
  • Driving Cultural Values and Philosophy through all training and development activities to promote a positive and productive work environment.
  • Demonstrating Effective Communication (verbal and written) with all team members to ensure clear understanding and collaboration.
  • Managing Training Technologies required to develop, manage, and deliver training to ensure efficiency and effectiveness.
  • Setting Clear Direction, Effective Plans, and Measurable Outcomes through the management of each training class to ensure success.
  • Ensuring Work is Accomplished Effectively by managing Certified Trainer performance, work processes, and other resources to achieve business outcomes.
  • Managing Training Materials and Files including document control and training records in accordance with cGMP to ensure compliance and quality.
  • Performing Other Duties as Assigned to support the organization's goals and objectives.