Consumer Sales Representative-Retail
4 weeks ago
About the Role:
In this exciting opportunity, you will have the chance to work as a Consumer Sales Representative-Retail with TDS Telecom. As a key member of our team, you will be responsible for delivering exceptional customer service and sales results through providing strategic products such as Voice, High Speed Data, TV, and Internet Content Product offerings.
Key Responsibilities:
- Deliver sales results through providing exceptional customer service and meeting or exceeding monthly sales goals.
- Delight and retain existing customers by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries.
- Consult with customers to identify their technology needs and offer TDS product solutions they may not currently have or offer at a better value.
- Follow cash management procedures to ensure accuracy in all cash and payment handling from customer to deposit.
- Stay up-to-date with promotions, products, and technology necessary to meet sales goals.
Requirements:
- 1+ years of experience in a sales or customer service role.
- 2+ years of computer experience, including order applications, Microsoft Outlook, Word, or Excel.
- Must follow TDS attendance guidelines to meet business needs.
Benefits:
Associates working 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits, including vacation, sick leave, national holidays, and paid parental leave.
TDS Telecom is an equal opportunity employer and values diversity in the workplace.
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