Optical Department Supervisor

3 weeks ago


St Louis, Missouri, United States Rosen Optometry (C) Full time
Job Title: Optical Department Supervisor

The Rosen Optometry (C) is seeking an experienced Optical Department Supervisor to join our team. This role will be responsible for leading and mentoring a team of optical professionals, ensuring the efficient operation of the dispensary, and providing exceptional customer service.

About Us:
Rosen Optometry (C) is a reputable private practice in South St. Louis County, dedicated to providing high-quality eye care services to our community. We are committed to excellence and strive to create a welcoming environment for all our patients.

Responsibilities:
  • Customer reception and service
  • Maintain patient records, schedule appointments, collect payments
  • Obtain Insurance information and authorization, facilitate insurance billing and collection
  • Process and follow up on orders with laboratories
  • Maintain Inventory
  • Maintain cleanliness and overall style of dispensary, including displays
  • Identify patient's eyewear needs and educate patient about eyewear options
  • Properly fit, troubleshoot, and adjust eyewear
  • Assist in the selection of fashionable eyewear
  • Promote eyewear, contact lens, and eye product sales
  • Participate in continuing education regarding products and sales
  • Assist Office Manager with training of Opticians and Optical Dispensers
  • Assist Office Manager with staff scheduling of Optical department
  • Supervise safe and efficient operation of In Office Finishing
  • Supervise and maintain optical sales and service
  • Assist Office Manager in maintaining Inventory levels, and procedure
  • Supervise dispensary appearance, cleanliness and displays
  • Assist Office Manager in maintaining correct insurance fee schedules


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