Operations Lead

4 weeks ago


Chicago, Illinois, United States Aspen Dental Full time

About Aspen Dental

At Aspen Dental, we put our patients first by providing high-quality dental care and exceptional patient service. Our team of dedicated professionals is committed to delivering the best possible experience for our patients.

Job Summary

We are seeking a skilled and compassionate Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional patient service, managing daily front office tasks, and working collaboratively with our dental team to deliver outstanding patient care.

Responsibilities

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies, and government regulations.
  • Work collaboratively with other members of the dental team to provide exceptional patient care.
  • Consult with patients on treatment options provided by the clinical team, verify insurance payment, and ensure high-quality care.
  • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
  • Review data daily to evaluate the impact on the practice.
  • Oversee scheduling and confirming patient appointments.
  • Verify insurance payment, collection, balance nightly deposits, and credit card processing.

Requirements

  • High school diploma or equivalent; college degree preferred.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
  • Demonstrate analytical thinking and a premium on leveraging data.
  • Organized and detail-oriented.
  • Experience in sales.

About Us

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

We are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


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