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Retail Sales Lead

2 months ago

Mission Viejo, California, United States Fabletics Full time
About the Role

Fabletics Retail is seeking a highly motivated and customer-focused Sales Lead to join our team. As a Sales Lead, you will be responsible for providing an exceptional customer experience and driving sales and operations in our retail store.

Key Responsibilities
  • Embody our culture and values, providing insight to customers on how to live their passion.
  • Actively engage customers in new and meaningful ways, providing knowledge on our products and services.
  • Drive customer engagement through store events, promotions, and community projects.
  • Provide training and feedback to associates on our customer experience playbook and performance expectations.
  • Work with the Store Manager to inspire associates to meet and exceed individual and team performance goals.
  • Maintain store merchandising guidelines and communicate inventory and training needs to the Store Manager.
  • Actively participate in providing feedback to the Store Manager to continuously improve the business.
  • Meet and exceed store objectives related to performance, productivity, efficiency, and quality standards.
  • Serve as a resource for general product knowledge to customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards and identify potential issues.
Requirements
  • 1-year minimum of work experience in a retail environment, with prior retail management experience a plus.
  • Knowledge and familiarity of active lifestyle choices, such as yoga, cycling, and running.
  • Ability to socially interact with customers, employees, and business partners.
  • Ability to work with large teams and have great interpersonal skills.
  • Familiarity with retail inventory and POS systems.
  • Self-motivated, a good communicator, and able to bring out the best in others.
  • Ability to multi-task, set priorities, and work well under pressure.
  • Flexibility in work hours, open to working evenings, weekends, and national holidays.
What We Offer
  • Salary between $20.00 per hour depending on experience.
  • 70% employee discount on Fabletics Brands.
  • Free outfits each month.
  • Paid Sick Time.
  • 401k match.
  • Annual Bonus Plan.
  • Paid Time Off.
  • And more.
About TechStyleOS

TechStyleOS is the globally integrated Operations and Services provider behind some of the fastest growing online fashion brands in history, including Fabletics, Savage X Fenty, JustFab, ShoeDazzle, and FabKids.

We help brands launch, scale, and grow across product categories and geographically, with capabilities spanning technology, data science, supply chain management, fulfillment, customer service, and more.

Our unique approach is powered by our proprietary, end-to-end tech platform that enables the brands we serve to deliver a level of personalization, value, and satisfaction that are unrivaled in the fashion industry.

Fabletics, Inc. is an equal opportunity employer, and we champion a vibrant workplace culture that thrives on diversity and inclusivity.