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Restaurant Operations Manager

2 months ago

Fort Hood, Texas, United States Jimmy John Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant operations at Jimmy John's. As a key member of our management team, you will be responsible for ensuring the highest level of customer service, food quality, and restaurant profitability.

Key Responsibilities
  • Restaurant Operations: Manage all aspects of restaurant operations, including staff management, inventory control, and customer service.
  • Staff Management: Supervise and train a team of Assistant Managers and employees, ensuring they have the skills and knowledge to deliver exceptional customer service and high-quality products.
  • Inventory Control: Manage inventory levels, including food, labor, equipment, and supplies, to minimize waste and ensure efficient operations.
  • Customer Service: Ensure that every customer receives world-class customer service, responding to customer complaints and feedback in a timely and professional manner.
  • Financial Management: Manage restaurant profitability, including forecasting sales, controlling labor costs, and maintaining accurate financial records.
  • Marketing and Promotion: Develop and implement marketing and promotional strategies to drive sales and increase customer engagement.
  • Compliance and Risk Management: Ensure compliance with all relevant laws, regulations, and company policies, identifying and mitigating risks to the business.
Requirements
  • Education: High school diploma or equivalent required; degree in business, hospitality, or related field preferred.
  • Experience: Minimum 2 years of experience in restaurant management, with a proven track record of success in leading high-performing teams and driving business growth.
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire teams to deliver exceptional results. Proficient in Microsoft Office and other relevant software applications.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and work in a fast-paced environment.