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Regional Director

2 months ago

Sacramento, California, United States Sacramento Credit Union Full time
Job Summary

Sacramento Credit Union is seeking an experienced professional to fill the role of Regional Manager, Retail Sales and Service. This position is responsible for managing, developing, and overseeing the growth of branch operations, ensuring that daily branch operations achieve projected objectives, and providing leadership support and commitment to the process improvement philosophy.

Key Responsibilities
  • Branch Operations Management: Ensure that daily branch operations achieve projected objectives, monitor reports, activities, and operational performance, and recommend course corrections as needed.
  • Leadership and Staff Management: Provide management and leadership to assigned staff, ensure a competent, motivated staff through training, coaching, counseling, and reviewing performance of employees, and recommend individuals for hiring, promotion, discipline, and/or termination.
  • Business Development: Pursue credit union relationships that increase membership and loan activity through community involvement and business development.
  • Process Improvement: Provide leadership support and commitment to the process improvement philosophy by encouraging individual empowerment and team efforts toward continuous learning and improvement.
  • Regulatory Compliance: Ensure that operational manuals and documentation are accurate and up to date, and ensure that processes comply with State and Federal rules and regulations.
Requirements
  • Education: Bachelor's Degree in Business or related field or the equivalent in related work experience.
  • Experience: Strong management and leadership skills in financial services, strong knowledge of sales and service behaviors related to the financial services industry, and strong knowledge of State, Federal, and legal regulations related to credit union compliance as they pertain to operations.
  • Skills: Demonstrated strong analytical, problem-solving, and conflict resolution skills, excellent written and verbal communication skills, and presentation skills.