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Retail Sales Consultant

2 months ago

Austin, Texas, United States J. Jill Full time

Position: Retail Sales Consultant

Location: J. Jill

Company Overview:

At J. Jill, we pride ourselves on delivering a shopping experience that is tailored to the unique preferences of our clientele. Our team is dedicated to fostering genuine relationships with customers, assisting them in curating a versatile and stylish wardrobe.

Role Overview:

The Retail Sales Consultant plays a crucial role in our team, focusing on exceptional customer service and sales performance. This position requires a commitment to understanding customer needs and providing personalized assistance that enhances their shopping experience.

Key Responsibilities:

  • Sales Performance: Drive individual and team sales goals by engaging customers warmly and authentically.
  • Customer Relationship Building: Establish and nurture customer loyalty through meaningful interactions.
  • Outreach Initiatives: Participate in company-led efforts to attract new customers and encourage repeat visits.
  • Personalized Service: Guide customers in selecting outfits that complement their style, offering advice on layering and accessorizing.
  • Product Knowledge: Stay informed about J. Jill’s offerings, including fabric types, styles, and current fashion trends.
  • Visual Presentation: Assist in maintaining high visual merchandising standards and execute store layout changes as needed.
  • Operational Support: Engage in various operational tasks, including inventory management, markdowns, and maintaining store cleanliness.

Qualifications:

  • Experience in a retail setting, preferably in women's specialty retail.
  • Familiarity with point-of-sale systems and technology.
  • Strong community connections are a plus.
  • A passion for fashion and a deep understanding of the J. Jill brand.
  • Excellent communication and interpersonal skills.
  • Proven ability in sales and customer service.
  • Strong skills in styling, merchandising, and wardrobe consultation.