Retail Sales Associate

4 weeks ago


Austin, Texas, United States Lamps Plus Full time

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our dynamic Store Team at Lamps Plus.

As a Retail Sales Associate, you will be responsible for providing exceptional customer service, utilizing a consultative sales approach to understand customer needs, and achieving personal retail sales goals.

Key Responsibilities:

  • Utilize a consultative sales approach to understand customer needs and achieve personal retail sales goals
  • Answer phone calls, accurately take messages, and follow up with customers
  • Answer customer questions, demonstrate products, and offer creative suggestions related to design and usage of retail products
  • Address customer concerns, defuse critical issues, and maintain control and composure
  • Maintain current product knowledge, design, and sales techniques through ongoing education
  • Mentor new hires and junior colleagues as they onboard and learn new product knowledge
  • Maintain Company policy and standards regarding security and safety procedures

Requirements:

  • Bilingual candidates encouraged to apply
  • 1+ years of prior sales or customer service experience preferred
  • Strong verbal communication and ability to learn details regarding new product offerings
  • Ability to multitask and prioritize customer needs
  • Interior design education, commissioned sales, or related home furnishings experience helpful but not required
  • Position requires a valid driver's license and an automobile to drive to homes for in-home consultations
  • Ability to climb ladders and lift up to 25 lbs
  • Must pass a security background check
  • Must be available to work day shift, occasional evenings, and weekends

Benefits:

  • Medical, Dental, Vision
  • Dependent Care Flexible Spending Account, Flexible Spending Account, Health Reimbursement Account, Employee Assistance Program
  • Paid time off, 401(k), Sponsored/Voluntary life and AD&D at $15k
  • Voluntary Short/Long-Term Disability and Voluntary Accident Insurance
  • Voluntary Pet Insurance
  • Voluntary Critical Illness, Voluntary Hospital Indemnity
  • Commuter Benefits
  • Employee Discounts and Recreation Discounts
  • Ongoing professional development training, career advancement opportunities, and more

Lamps Plus is an Equal Employment Opportunity Employer.

We are interested in every qualified candidate who is eligible to work in the United States; however, we are not able to sponsor visas for this role.



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