Senior Manager, Strategic Pricing Lead

2 weeks ago

Framingham, Massachusetts, United States Staples Full time
About the Role

We are seeking a highly skilled Senior Manager to lead our strategic pricing and operations team at Staples. As a key member of our finance team, you will be responsible for driving process improvement across our bid and renewal teams, with a focus on win rates, profitability, and service levels.

Key Responsibilities
  • Own the pricing and quoting tools and processes that support existing pricing teams and sellers.
  • Identify opportunities to drive process improvement across the bid and renewal teams, with KPIs focused on win rates, profitability, and service levels.
  • Partner closely with bid and renewal teams and Sales teams to gain a deep understanding of current-state processes across use cases, identifying opportunities for standardization, automation, and process change to deliver on KPIs.
  • Present recommendations and drive alignment with senior Finance and Sales leadership.
  • Partner cross-functionally across Pricing, Sales, and Digital teams to analyze and adjust tools and processes in coordination with strategic priorities.
  • Own PriceRight self-service quoting platform training and enhancements.
  • Identify and prioritize key enhancements to bid and renewal tools & processes to drive KPIs.
  • Drive alignment on strategy with senior leaders.
  • Coordinate execution across Pricing, Sales, Product, and Data teams.
  • Partner with Product and Engineering teams to prioritize business enhancements and address data issues.
  • Oversee responsibilities, performance, and development of team.
  • Own and develop cross-functional organization structure, driving crucial conversations as well as recognizing and rewarding success.
  • Review and approve pay actions for direct and indirect reports.
Requirements
  • Continuous improvement expertise that is grounded in experience evaluating and evolving complex business processes, preferably in a service model or B2B background with a preference for Lean, Kaizen, or comparable frameworks.
  • Strong leadership and management skills.
  • Excellent at strategic thinking, opportunity identification, and problem-solving.
  • Ability to work under pressure and meet tight deadlines.
  • Excellent written/oral communication skills including ability to effectively leverage informal authority to drive alignment.
  • Strong analytical and interpersonal skills.
  • Proven experience evaluating existing processes and identifying enhancement opportunities.
  • Highly organized, detail-oriented, and able to multi-task.
  • Proficiency with Microsoft Office Suite.
Preferred Qualifications
  • Demonstrated strategic thinking and creative problem-solving activities.
  • Proactive, quick, decisive, self-motivated individual who can handle multiple projects simultaneously in a fast-paced environment.
  • Able to keep initiatives moving on time, on budget, and with attention to detail. Able to foresee and prevent problems in advance and fix any issues quickly.
  • Strong manager and developer of people.
  • Certified Pricing Practitioner.
What We Offer
  • Inclusive culture with associate-led Business Resource Groups.
  • Flexible PTO (22 days) and Holiday Schedule.
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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