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Patient Services Coordinator

2 months ago

Venice, Florida, United States Careerstaff Unlimited Full time

About the Role:

CareerStaff Unlimited is seeking a highly skilled Patient Services Representative to join our team. As a Patient Services Representative, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

Key Responsibilities:

  • Answer all phone calls in a calm, courteous, and professional manner
  • Identify and handle patient needs, while working in a team environment
  • Collect and update new patient's demographic and insurance information; verify and update established patient's demographic and insurance information
  • Schedule patient appointments accurately in EMR system according to established policies and procedures
  • Submit patient messages through EMR system for prescription refills, medical questions, referrals, form requests or lab/test results, according to established policies and procedures
  • Schedule appointment requests from the patient portal and process return mail in EMR system
  • Submit appropriate and detailed documentation for patient appointments and patient cases in EMR system
  • Maintain awareness of changes/updates by attending departmental meetings as required
  • Verifying patient insurance
  • Responsible for meeting or exceeding the productivity and quality standards

Requirements:

  • Minimum of 1 year of recent medical front office experience - applicants with no medical front office experience will not be considered
  • HS Diploma or GED required
  • Background check and 10-panel drug screen with nicotine included
  • Must be eligible to work in the United States

About CareerStaff Unlimited:

CareerStaff Unlimited is a renowned industry leader in healthcare staffing, managed services, and workforce solutions. We connect our clients with talented healthcare professionals to deliver proven excellence in patient care. We offer per diem, local, and travel career opportunities for allied, interim healthcare leadership, nursing, and pharmacy.

Benefits:

  • Flexible Day, Night, or Weekend Schedule
  • Medical, Vision, Dental, and 401(k)
  • Guaranteed Weekly Direct Deposit
  • 24/7 Clinical Services Team & Unparalleled Support
  • Bonus Programs available