Property Manager

2 months ago

Wilmington, Delaware, United States National Church Residences Full time

About National Church Residences

We are a leading provider of senior affordable housing in the United States, with a strong commitment to our core values of Compassion, Equity and Inclusion, Excellence, and Servant Leadership.

Job Summary

We are seeking a highly skilled Property Manager to oversee the daily operations of our properties, ensuring efficient management and compliance with all federal, state, and local regulations.

Key Responsibilities

  • Property Operations Management
    • Oversee daily operations of the property to ensure efficient management.
    • Develop and implement property management policies and procedures.
    • Ensure compliance with all federal, state, and local regulations, including HUD, LIHTC, and other affordable housing programs.
    • Prepare and manage the property's budget, including monitoring expenses and revenue.
  • Resident Relations
    • Maintain positive relationships with residents, addressing and resolving complaints and issues promptly.
    • Coordinate and oversee move-ins and move-outs.
    • Conduct regular property inspections and ensure prompt and appropriate responses to maintenance requests.
    • Organize community events and initiatives to foster a positive living environment.
  • Leasing and Occupancy
    • Manage the leasing process, including marketing available units, screening applicants, and executing lease agreements.
    • Ensure maximum occupancy levels and minimal vacancy periods.
    • Maintain accurate and up-to-date resident files and property records.
    • Implement effective rent collection strategies and manage delinquent accounts.
  • Compliance and Reporting
    • Ensure compliance with affordable housing program requirements, including income certifications and re-certifications.
    • Prepare and submit required reports to regulatory agencies and senior management.
    • Stay informed about changes in affordable housing regulations and ensure property compliance.
  • Staff Management
    • Supervise, train, and evaluate property staff, including leasing agents, maintenance personnel, and administrative staff.
    • Foster a positive and productive work environment.
    • Conduct regular team meetings and provide ongoing support and guidance.
  • Maintenance Oversight
    • Oversee property maintenance and ensure that the property is well-maintained and in good repair.
    • Coordinate with maintenance staff and contractors for repairs and improvements.
    • Ensure compliance with health and safety regulations.

Qualifications

  • Education: Bachelor's degree in Business Administration, Real Estate Management, or a related field preferred.
  • Experience: Minimum of 3-5 years of experience in property management, with a focus on affordable housing.
  • Certifications: Certified Property Manager (CPM), Accredited Residential Manager (ARM), or similar certification preferred.
  • Skills: Strong understanding of affordable housing programs and regulations, excellent communication and interpersonal skills, proficient in property management software and Microsoft Office Suite, strong organizational and multitasking abilities, ability to manage a diverse team and foster a positive community environment.

Benefits

  • Medical Insurance – several options available
  • Dental, Vision, Life & AD&D Insurance and Flexible Spending accounts
  • Paid Time Off (PTO) and Paid Holidays
  • Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay
  • Reimbursement for Tuition expenses
  • Employee Discounts including Tickets, Retail, etc.
  • Short-Term & Long-Term Disability coverage
  • Accident, Hospital Indemnity & Critical Illness Insurance
  • Well-being Programs including EAP, Tobacco Cessation, Weight-loss, and more

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