Desktop Support Specialist
2 days ago
We are seeking a skilled Desktop Analyst to join our team at Collabera. As a key member of our IT department, you will be responsible for providing top-notch support to our employees, ensuring that their technology needs are met efficiently and effectively.
Key Responsibilities:
• Provide documented break/fix solutions to resolve interruption or performance degradation issues
• Propose and evaluate new service offerings, advocating customer requirements and perspective and maintaining alignment with the IT roadmap
• Provide timely and accurate updates of asset management records as a result of incident resolution, service request fulfillment, physical inventory/audit, and refresh activities including status, location, assignment, and others
Requirements:
• 5 years of experience as a helpdesk analyst with SCCM, Exchange, Outlook, Windows OS Support
• Experience supporting hardware/software requirements including Windows
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
What We Offer:
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
How to Apply:
If you are a motivated and experienced Desktop Analyst looking for a new challenge, please submit your application to Collabera.
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