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Customer Relations Associate

2 months ago

Coffeyville, Kansas, United States Walman Full time

Walman Optical Company

Customer Service Clerk

We are seeking a dedicated Customer Service Clerk I to become a vital part of our team at our Optical Lab. The Walman Optical Company has established itself as a premier optical wholesaler in the United States, backed by a rich history of reliability and excellence.

Key Responsibilities:

  • Respond to customer inquiries via phone
  • Process customer orders efficiently
  • Conduct eyewear frame tracing and manage order preparation
  • Ensure precise and prompt data entry
  • Track and expedite back-ordered items

Required Qualifications:

  • High School Diploma or equivalent
  • Minimum of 1 year of relevant experience
  • Strong organizational and communication abilities
  • Proven ability to meet deadlines
  • Physical capability to lift up to 25 pounds

Benefits Offered:

  • Competitive compensation package
  • Comprehensive medical, dental, and life insurance
  • 401(k) plan with company matching
  • Employee Stock Ownership Plan (ESOP)

If you are enthusiastic about contributing to a team-oriented environment, we encourage you to consider this opportunity. The Walman Optical Company is committed to fostering a diverse and inclusive workplace.