Client Experience Professional

4 weeks ago


Concord, North Carolina, United States Ritchie Bros. Full time

About Us

At Ritchie Bros., we believe in empowering our clients to succeed. Our global platform connects buyers and sellers, offering innovative solutions for commercial assets and vehicles.

Job Description: Client Experience Professional

We're seeking an experienced Client Experience Professional to join our team. This role involves providing world-class customer experiences through multiple communication channels.

Main Responsibilities

  • Offer exceptional customer support and guidance
  • Process orders, assignments, and data entry
  • Collaborate with colleagues to ensure seamless operations
  • Stay informed about pricing and delivery information
  • Maintain accurate records and perform administrative tasks

Requirements and Qualifications

  • Outstanding communication and teamwork skills
  • Ability to work independently and collaboratively
  • Digital literacy and basic computer skills
  • Positive attitude and strong work ethic
  • Strong interpersonal skills and professional appearance

Salary and Benefits

This position comes with a salary range of $55,000 - $75,000 per year, dependent on location and experience. Our comprehensive benefits package includes health insurance, retirement plans, and generous paid time off.



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