Administrative Coordinator for Healthcare Operations

2 days ago


Goodlettsville, Tennessee, United States American Health Partners Full time

Overview

American Health Partners seeks a skilled Administrative Coordinator to join our team in providing exceptional support for our healthcare operations.

Job Summary

This role will be responsible for performing daily administrative duties, including maintaining accurate records, processing payments, and ensuring timely communication with patients and staff.

Key Responsibilities

  • Maintain Vision software program to ensure timely and accurate information.
  • Produce payor reports, physician reports, demographic reports, patient payer set-up reports, and other various reports in Vision; ensure accuracy of information.
  • Assist Administrators with invoice management.
  • Collect private pay and other assigned accounts.
  • Verify insurance for incoming patients; primary and secondary payor sources.
  • Receive co-payments from patients upon admission when applicable.
  • Post progress on outstanding receivables report.
  • Collect and receive various payments or deposits; manage bank deposits or forward monies to CBO as directed.
  • Process incoming patient's payer source information listings in the software system; complete the sequencing of payer sources.
  • Serve as the point of contact for the central billing office (CBO) when information is requested to complete billing; ensure prompt responses.
  • Receive patient statements from CBO office each month; review and mail to resident's family.
  • Assist payroll with resident trust account when needed.
  • Perform and/or assist with commercial insurance precertification and follow-ups as needed in accordance with insurance rules and regulations.
  • Perform various tasks within Vision database concerning patient information changes regarding:
    • Change level of care
    • Patient liability
    • Physician visit date/recertification dates
    • Code Leave of Absence changes
  • Maintain a daily census of the facility's patients.
  • Perform weekly census reconciliation
  • Serve as primary point of contact for inquiries & concerns regarding financial eligibility for residents' families.
  • Resolve issues concerning resident's eligibility with Department of Human Services and other various types of issues that concern financial approval of incoming residents
  • Provide assistance in the tracking of pre-admission evaluation, recertification, and the 90-day rule for Medicaid billing.
  • Maintain privacy of records, conditions, and other information relating to patients, employees, and facility.

Requirements

  • Accounting knowledge required
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Proficient with Microsoft Office Suite or related software
  • Successful completion of required training
  • Handle multiple priorities effectively
  • Ability to work independently

Working Conditions

  • Work is typically performed in a standard office environment; well-lit; comfortable temperature-controlled; above-average conversational noise is frequent
  • Audio-Visual: Hearing: Good
  • Ability to lift to 25 pounds
  • Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling

Estimated Salary Range

$55,000 - $65,000 per year, based on experience and qualifications.



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