Client Experience Manager
6 days ago
**Job Title:** Client Experience Manager
**Company Overview:** Spherexx.com is a leading advertising agency and software development company serving thousands of clients nationally. Our team prioritizes delivering high-quality products on deadline, working together in a flat organization that fosters collaboration and skill growth.
**Job Summary:** We're seeking an individual to manage client relationships and provide exceptional customer service as a Junior Account Manager. This role involves supporting our ILoveLeasing team and users in various functions, including quality control, data entry, internet research, and client communication.
**Key Responsibilities and Duties:
- Managing client relationships and expectations
- Quality control and auditing to ensure data accuracy
- Verifying client information and making updates
- Data entry and testing software integrations
- Internet research to support client needs
- Answering calls from existing clients and providing customer service
- Reviewing reports and helping clients understand data insights
- Providing demos and training sessions, including managing attendees and reminders
**Requirements and Qualifications:** The ideal candidate will be highly organized, with excellent written and oral communication expertise. They should have solid data entry skills, computer knowledge, and experience. Attention to detail, creative problem-solving, and a positive attitude are also essential.
**Perks and Benefits:** Spherexx offers a competitive time-off package, medical insurance, dental, vision, and life insurance, an on-site fitness center, media center, basketball court, full-service coffee bar, and many more office perks. Estimated salary: $17 per hour.
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