Customer Service Liaison

4 weeks ago


Belleville, Illinois, United States LKQ Corporation Full time
Customer Service Representative

LKQ Corporation is seeking a highly skilled Customer Service Representative to join their team. As a key member of the customer service team, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Handle customer phone calls and emails in a professional and courteous manner
  • Provide accurate and timely responses to customer inquiries
  • Resolve customer complaints and issues in a fair and efficient manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date on product knowledge and company policies to provide accurate information to customers
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Basic computer skills and proficiency in CRM software
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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