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Pet Care Coordinator

2 months ago

Pleasant Hills, Pennsylvania, United States Banfield Pet Hospital Full time
About the Role

We are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Banfield Pet Hospital. As a key member of our hospital staff, you will play a vital role in delivering exceptional client service and ensuring the smooth operation of our hospital.

Key Responsibilities
  • Provide exceptional client service, ensuring that every interaction is positive and memorable.
  • Coordinate the flow of clients and pets through the hospital, maximizing productivity and efficiency.
  • Act as a liaison between clients, veterinarians, and hospital staff, ensuring clear communication and effective problem-solving.
  • Assist with administrative tasks, including data entry, scheduling, and financial management.
  • Develop and maintain strong relationships with clients, promoting loyalty and retention.
Requirements
  • High school diploma or equivalent required; medical background or experience in customer service preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to multitask, prioritize, and manage multiple responsibilities simultaneously.
  • Strong problem-solving skills, with a focus on finding creative solutions to complex issues.
  • Ability to work independently and as part of a team, with a strong commitment to collaboration and mutual respect.
What We Offer

As a Client Service Coordinator at Banfield Pet Hospital, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment, where every team member feels valued and supported.

We are an equal opportunity employer, dedicated to diversity and inclusion. If you are a motivated and compassionate individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.