Parts Advisor

1 week ago

Morrow, Georgia, United States Hennessy Auto Group Full time

Job Title: Parts Advisor

Job Summary:

We are seeking a skilled Parts Advisor to join our team at Hennessy Auto Group. As a Parts Advisor, you will play a crucial role in assisting technicians and customers in purchasing needed parts and supplies for vehicle repairs. Your primary responsibility will be to ensure the timeliness of vehicle repairs and customer satisfaction.

Key Responsibilities:

  • Assist customers in selecting required parts in a friendly, professional, and efficient manner.
  • Inform customers of companion part requirements and specials.
  • Answer phone calls and provide price quotes and other information as requested.
  • Pull and fill orders from stock.
  • Notify the parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Notify the service advisor and/or the customer when ordered parts have been received.
  • Ensure all internal requests for parts are billed on service repair orders.
  • Ensure that all external charge sales are signed by the customer and all customers receive a copy of the invoice.
  • Issue credit for any parts returned and ensure the original invoice is available to verify purchase and pricing.
  • Replenish assigned inventory daily.
  • Participate with the parts manager in maintaining a lost sales tracking program.

Requirements:

  • Maintain a valid Georgia driver's license with an acceptable driving record.
  • Submit to a background and drug screen.
  • Previous experience working with customers.
  • Be able to multitask with a positive attitude.
  • Excellent communication and computer skills.
  • Have the ability to lift up to 70 pounds by yourself.
  • Previous work experience in a dealership parts department or at a parts store is a plus.

Working Environment & Physical Demands:

Duties are performed throughout the dealer premises, both indoors and outdoors. Work includes frequent movement around the company facilities and the outdoor car lot to move vehicles. While performing the duties of this job, the employee is regularly required to talk or hear and is frequently required to stand, walk, and sit. The position requires regular and predictable attendance. Scheduled shifts will include evening hours, weekends, and holidays.

We are an equal opportunity employer and a drug-free workplace.

  • Parts Advisor

    3 weeks ago

    Morrow, Georgia, United States Hennessy Auto Group Full time

    Job Title: Parts AdvisorHennessy Mazda Buick GMC is seeking a skilled Parts Advisor to join our team. As a key member of our parts department, you will play a crucial role in ensuring the timely delivery of parts and supplies to our technicians and customers.Key Responsibilities:Assist customers in selecting required parts in a friendly and professional...

  • Automotive Service Advisor

    2 weeks ago

    Morrow, Georgia, United States EH Automotive Group Full time

    Job OverviewHeritage Cadillac is seeking an experienced Automotive Service Advisor to join our team.As a Service Advisor, you will be responsible for providing exceptional customer service, inspecting vehicles, and promoting the sales of appropriate services, parts, and accessories.Key ResponsibilitiesMeet and greet service customers promptly in a...

  • Parts Advisor

    2 months ago

    Morrow, United States Hennessy Auto Group Full time

    Hennessy Mazda Buick GMC is seeking a parts advisor who will assist technicians and customers in purchasing needed parts and supplies for vehicle repairs. You'll play a crucial role in ensuring the timeliness of vehicle repairs and customer satisfaction. This is a great opportunity for someone who is looking for a career, not just a job. What we offer: ...

  • Automotive Service Advisor

    2 weeks ago

    Morrow, United States EH Automotive Group Full time

    Job Title: Automotive Service AdvisorHeritage Cadillac is seeking an experienced Automotive Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:Meet and greet service customers promptly and...

  • Service Advisor

    1 week ago

    Morrow, United States Hennessy Auto Group Full time

    We are seeking a skilled Service Advisor to join our team at Hennessy Mazda Buick GMC in Morrow, GA.In this role, you will be the face of the service department, building trust and gaining repeat business with our service customers.As a Service Advisor, you will be the liaison between the customer and technician, ensuring an excellent experience.Key...

  • Service Advisor

    2 weeks ago

    Morrow, United States Doherty Automotive Group Full time

    Job Title:Service AdvisorDepartment:ServiceReports to:Service ManagerFLSA Status:ExemptPosition Summary:The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to customers.Key Responsibilities:Maintain Customer Satisfaction Index (CSI) rating as set by service manager.Maintain the...

  • Automotive Mechanic

    3 weeks ago

    Morrow, United States Hennessy Auto Group Full time

    Join Our Team as an Automotive TechnicianWe are seeking a skilled Automotive Technician to join our team at Hennessy Mazda Buick GMC. As a key member of our team, you will play a vital role in ensuring the safety and reliability of our customers' vehicles.What We Offer:State-of-the-art facilities and equipmentBuilt-in toolboxes and a climate-controlled work...

  • Body Repair Specialist

    1 week ago

    Morrow, United States Caliber Collision Centers Full time

    About this OpportunityWe are seeking a skilled Body Repair Specialist to join our team at Caliber Collision Centers. As a Body Repair Specialist, you will be responsible for repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber S.O.P., insurance partner and industry guidelines/standards.Key Responsibilities:Complete...