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Financial Services Representative

2 months ago

Binghamton, New York, United States Peoples Security Bank & Trust Company Full time
Peoples Security Bank & Trust Company is a leading institution dedicated to fostering a supportive environment for both our employees and clients.
As a Personal Banker, you will play a crucial role in delivering outstanding service to our customers, focusing on their diverse financial needs across the community. You will engage with clients both in-person and through virtual channels, collaborating with the branch team to ensure smooth operational processes and exceptional service delivery.

Key Responsibilities:

  • Efficiently and accurately handle a variety of customer transactions, including deposits, withdrawals, and payments, while ensuring compliance with all regulations.
  • Maintain and balance cash drawers, night deposits, and ATMs, while also assisting with vault operations as needed.
  • Stay informed on banking policies and regulations to safeguard both customer and bank assets.
  • Possess a comprehensive understanding of the bank's offerings, including products and technology.
  • Deliver exemplary customer service by addressing inquiries regarding accounts and loan activities, utilizing available resources for complex issues.
  • Effectively refer clients to appropriate partners for additional services such as loans, cash management, and wealth management.

Employee Benefits at Peoples Security Bank:

  • Comprehensive Medical Plans
  • Dental and Vision Coverage
  • Life and Disability Insurance
  • 401(K) Retirement Plan
  • Employee Stock Ownership Plan (ESOP)
  • Generous Paid Time Off and Holidays
  • Employee Assistance Program
  • Opportunities for Banking Education
  • Pathways for Internal Advancement

About Peoples Security Bank & Trust Company:

Founded in 1905 and headquartered in Scranton, Pennsylvania, we are one of the largest community banks in Eastern Pennsylvania, serving a broad region from New York to New Jersey. We pride ourselves on being more than just a financial institution; we are integral to the communities we serve, continuously striving to exceed customer expectations while upholding our core values.

Peoples Security Bank & Trust Company is an Equal Opportunity Employer.

Qualifications:

Education: High school diploma or equivalent required; an Associate's degree or General Banking Diploma is preferred. Training in customer service and effective communication is essential.

Skills: Strong communication abilities across various platforms; excellent interpersonal skills; adept problem-solving capabilities; thorough knowledge of banking operations and products; proficiency in technology and software.

Experience: Typically requires 1-2 years of experience in a related role.

Physical Requirements: The role requires regular sitting, standing, and the ability to lift up to 50 pounds. Reasonable accommodations may be made for individuals with disabilities.