Client Support Specialist

2 weeks ago


Dallas, Texas, United States ObjectWin Technology Full time
Position Overview

As a Client Support Specialist, your primary responsibility will be to manage incoming inquiries from our clientele while also conducting outbound calls for follow-up and potential upselling opportunities. Your exceptional communication and active listening abilities will be crucial in delivering outstanding service to our customers.

Employee Benefits

  • Comprehensive Medical, Prescription, Dental, and Vision Coverage
  • Disability and Term Life Insurance Options
  • 401k Plan with Company Matching
  • Continuous Training and Development Programs
  • Paid Holidays and Time Off


Key Responsibilities:

  • Address customer inquiries and resolve complaints effectively
  • Provide detailed information regarding our products and services
  • Diagnose and rectify product-related issues and concerns
  • Maintain accurate records of customer interactions
  • Enhance and update a knowledge base of our evolving offerings

Required Qualifications:

  • Prior experience in customer service, sales, or related fields
  • Proven ability to establish rapport with clients
  • Strong organizational skills with the ability to prioritize tasks
  • Professional demeanor with a positive attitude
  • Exceptional written and verbal communication skills
About ObjectWin Technology, Inc.

ObjectWin Technology, Inc. stands as a premier provider of information technology solutions, focusing on ERP, CRM, and web technologies. Our mission is to implement innovative, business-driven technology solutions that empower our clients to maximize value, reduce operational costs, and enhance productivity.



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