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Administrative Supervisor

2 months ago

Grand Rapids, Michigan, United States Kent Comprehensive Treatment Center Full time

Job Summary:

The Kent Comprehensive Treatment Center is seeking an experienced and skilled Office Manager to join our team. As an Office Manager, you will be responsible for supervising and coordinating the activities of the office and/or administrative support workers. You will manage and coordinate administrative programs and office activities under the direction of the Clinic Director.

Key Responsibilities:

  • Administrative Supervision: Provide leadership, guidance, and feedback to administrative staff to ensure smooth operations of the clinic while maintaining appropriate coverage, scheduling, and training.
  • File Management: Establish, maintain, and retrieve general files for clinic leadership.
  • Administrative Program Management: Manage and coordinate administrative programs and office activities.
  • Procedure Development: Develop procedures and policies for office activities and training.
  • Community Outreach: May work with Clinic Director to plan community outreach events.
  • Staff Meetings: May attend staff meetings, take notes, and prepare minutes as required by clinic leadership.
  • Correspondence: Prepare and distribute correspondence, interoffice memorandums, contracts, forms, and reports.
  • Purchase Orders: May submit purchase orders as required.
  • Credentialing: May assist in monitoring clinical staff credentialing process, including collection of documentation, verification of credentials, and licenses, as directed.
  • Insurance Information: May share responsibility for completing insurance information on vehicle accidents and abuse allegations and injuries of patients.

Requirements:

  • Education: High school diploma or equivalent required; Bachelor's degree preferred.
  • Experience: 2+ years secretarial or administrative experience required; prefer experience in a healthcare setting.
  • Supervisory Experience: One year of supervisory experience required.
  • Skills: Knowledge of administrative processes and systems such as word processing and spreadsheet software, file maintenance, and patient records.
  • Communication: Able to communicate effectively, both verbally and in writing.
  • Organizational Skills: Detail oriented, excellent organizational skills, and discretion with confidential information.