Urban Outfitters Sales Associate

2 weeks ago


Farmington, Connecticut, United States Urban Outfitters , Inc. Full time
About the Role

This position is located at a retail store, where you will contribute to driving sales through providing a genuine experience to each customer.

Key Responsibilities
  • Brand Experience
    • Act as a brand representative reflective of the company values
    • Initiate conversation, share advice and product knowledge to interact with the customer in a personalized way
    • Utilize technology to be well-informed on company priorities and promotions in-store and online; deliver a seamless, omni-channel shopping experience through utilization of the tools available to service the customer
  • Teamwork + Communication
    • Contribute to the store by being positive, respectful, and helpful to others
    • Collaborate with peers and leadership, sharing ideas and jumping in to support the needs of the team
    • Exhibit a willingness to learn and adapt; be flexible to change and open to try new ways of doing things
  • Visual + Business Operations
    • Maintain Urban Outfitters visual and operational standards while keeping the focus on the customer
    • Support the shipment process to gain awareness of product, including what's new and what's already on the floor; contribute to completion of omni-order fulfillment processes
    • Adhere to store safety standards, inventory accuracy, reduction of product loss, and uphold all company policy and procedures to support the profitability of the store
    Requirements
    • Possess a passion for the UO brand
    • Have experience in customer service
    • Be a team player
    • Be able to work flexible hours to meet the needs of the store, including nights, weekends, and holidays


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