Fine Dining Manager with Wine Expertise
6 days ago
We are seeking a seasoned Front Of House Manager to lead our team at Cuts Steakhouse. As a key member of our management team, you will be responsible for delivering exceptional customer experiences and ensuring the highest standards of service.
Key Responsibilities:
- Supervise and coordinate front of house activities to ensure seamless service delivery.
- Oversee guest services, resolving issues promptly and professionally.
- Develop and maintain a high-quality guest relations program.
- Train and manage servers, server assistants, and hosts to ensure excellent service standards.
- Ensure adherence to all safety and sanitation regulations, maintaining a clean and safe environment for guests and staff.
Requirements:
- Proven experience in upscale restaurant management, with a strong track record of delivering exceptional customer experiences.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Extensive knowledge of wine and cocktails, with the ability to make informed recommendations.
- Ability to thrive in a fast-paced environment, remaining calm and composed under pressure.
- Excellent written and communication skills, with the ability to effectively communicate with guests and staff.
- Strong attention to detail, with a focus on delivering high-quality service and maintaining a clean and safe environment.
About Cuts Steakhouse:
Cuts Steakhouse is a Southern-style steakhouse located in the heart of the downtown hotel district. We offer a fine dining experience with full table service in a business-casual setting. With over 20 years of experience in the restaurant industry, we have developed a reputation for delivering great food and impeccable hospitality to every guest.
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