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Restaurant Operations Manager with Wine Knowledge

2 months ago

Atlanta, Georgia, United States Cuts Steakhouse Full time
Job Overview

We are seeking a seasoned Front of House Manager to lead our team at Cuts Steakhouse. As a key member of our management team, you will be responsible for delivering exceptional customer experiences and ensuring the highest standards of service.

Key Responsibilities:

  • Supervise and coordinate front of house activities to ensure seamless service delivery.
  • Oversee guest services, resolving issues promptly and professionally.
  • Develop and implement strategies to enhance guest relations and loyalty.
  • Train and manage servers, server assistants, and hosts to ensure exceptional service standards.
  • Ensure adherence to all safety and sanitation regulations, maintaining a clean and safe environment for guests and staff.

Requirements:

  • Proven experience in upscale restaurant management, with a strong track record of delivering exceptional customer experiences.
  • Strong leadership qualities, with the ability to motivate and inspire team members.
  • Extensive knowledge of wine and cocktails, with the ability to make informed recommendations.
  • Ability to thrive in a fast-paced environment, remaining calm and composed under pressure.
  • Excellent written and communication skills, with the ability to effectively communicate with guests and staff.
  • Strong attention to detail, with a focus on delivering exceptional service and maintaining high standards.

About Cuts Steakhouse:

Cuts Steakhouse is a Southern-style steakhouse located in the heart of the downtown hotel district. We offer a fine dining experience with full table service in a business-casual setting. With over 20 years of experience in the restaurant industry, we know how to deliver great food and impeccable hospitality to every guest.