Per Diem Ambulatory Care Associate

5 days ago


New Haven, Connecticut, United States Yale New Haven Health Full time
About the Role

We are seeking a highly skilled and compassionate Per Diem Ambulatory Care Associate to join our team at Yale New Haven Health. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support services in an outpatient clinical setting.

Key Responsibilities
  • Patient Centered Care: Provide care and services with information regarding individual values, preferences, needs, and respect the patient or designee as a full partner in providing coordinated, compassionate and culturally appropriate care.
  • Communication: Interact effectively with patients, families and all healthcare providers and employees, fostering mutual respect to enhance the patient experience and health outcomes.
  • Team Collaboration: Function effectively within nursing and interdisciplinary teams, demonstrating open communication, mutual respect, team learning and development.
  • Quality and Safety: Minimize risk of harm to patients and providers through effective individual and team performance, practicing behaviors specific to High reliability organizations (HRO) i.e. CHAMP behavior.
  • Informatics: Use information and technology to communicate information, mitigate error, and support team decision making.
  • Professional Development: Demonstrate accountability for clinical competency in care delivery.
Requirements
  • A minimum of a high school diploma or GED
  • Have graduated from an approved, accredited, postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training
  • 12 months experience prior work as an ACA I in an outpatient clinical setting or relevant patient care environment with documented competency demonstration
  • Preferred current medical assisting credential (certifications or registration) acceptable to, and recognized by, the Connecticut Department of Public Health
Preferred Qualifications
  • Demonstrated ability to communicate effectively with patient, families, peers, and interdisciplinary team
  • Demonstrate flexibility in adjusting priorities and adjust work plans based on the needs of the patient, the service/unit, and the patient care team
  • Demonstrate professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, and all internal and external employees
Physical Demands
  • Able to lift a minimum of 40 pounds
  • Ability to perform tasks of physical endurance and dexterity as required by placement
  • Consistent use of proper body mechanics

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