Assistant Property Manager

2 weeks ago


Brooklyn, New York, United States RiseBoro Homecare Inc. Full time
Job Summary

RiseBoro Homecare Inc. is seeking a highly skilled and detail-oriented Assistant Property Manager to join our team. As a key member of our management team, you will be responsible for the overall maintenance and operation of our residential properties, ensuring a high level of customer service and satisfaction for our tenants.

Key Responsibilities
  • Establish and maintain consistent, high-quality customer service with tenants, engaging in professional dialogue to resolve questions and concerns in a timely manner.
  • Maintain open communication with tenants, ensuring they know how to reach appropriate staff and that all necessary communications are posted in buildings as needed.
  • Ensure timely completion of annual recertifications and refer tenants for supportive services or benefit entitlement support as needed.
  • Coordinate with the Leasing Manager to ensure timely completion and collection of lease renewals.
  • Follow up with tenants on arrears 30 days past due by phone and letter, cooperating with the Legal and Collections Department on other collections activities.
  • Ensure buildings are operating within budget, approving invoices of less than $1,000.00, and collecting rent payments in older-adult buildings.
  • Assign work to maintenance staff as needed, in cooperation with Building Maintenance Supervisors, and oversee the turnover process to ensure vacant units are ready for occupancy within 30 days of vacancy.
  • Perform move-in and move-out walk-through apartment inspections with tenants, coordinate with maintenance staff to clear code violations and other repair concerns, and review and submit Purchase Orders for necessary supplies or equipment.
  • Identify tenancy issues that may require legal referral and coordinate with the Legal Department, maintaining communication with management and compliance team during operational emergencies.
Requirements
  • Minimum of 1 year of experience in property management.
  • Bilingual (Spanish/English) strongly preferred.
  • Excellent oral and written communication and interpersonal skills, including the ability to work well with varying levels of staff members.
  • Detail-oriented and organized, with the ability to successfully manage multiple relationships.
  • Affordable housing management experience preferred, with LIHTC certification required within six months of hire.
  • Proficient with Microsoft Office Suite or related software, with intermediate to advanced working knowledge in Microsoft Excel.
Education and Experience

High School Diploma required.

RiseBoro Homecare Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment, and we are an affirmative action employer.



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