Customer Support Specialist

5 days ago


Plainview, New York, United States GenServe Full time

About GenServe, LLC

GenServe, LLC is a leading provider of scheduled and emergency power generator maintenance, repair, and sales in the United States. The company serves primarily commercial customers in various industries and aims to accelerate its growth through investments in organic sales growth and acquisitions. GenServe's extensive service platform positions it as a one-stop shop for all commercial generator maintenance needs.

**Job Summary**

The Customer Support Specialist will provide exceptional support to customers, ensuring timely and efficient resolution of their inquiries and issues. Key responsibilities include:

  • Answering incoming phone calls and directing them to the appropriate personnel
  • Assisting customers with service tickets, sample reports, contract information, and billing
  • Managing customer portals and updating information
  • Following up with customers on jobs that require purchase orders for billing
  • Assisting with last effort renewals and QR follow-ups

**Requirements**

The ideal candidate will possess:

  • Strong communication and organizational skills
  • Attention to detail and ability to multitask
  • Proficiency in Salesforce and field service organization experience
  • Customer service experience and strong computer knowledge

**About GenServe, LLC**

GenServe, LLC is headquartered in Plainview, NY, with branch offices in various locations across the United States. The company has a strong commitment to customer satisfaction and is dedicated to providing exceptional service to its customers.



  • Plainview, New York, United States John's Farms Full time

    Job OpportunityWe are seeking a highly skilled and motivated individual to join our team at John's Farms as an Office Support Specialist.As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized work environment, and supporting our sales team in achieving our goals.Key responsibilities...


  • Plainview, New York, United States John's Farms Full time

    Job OverviewJohn's Farms is seeking a highly skilled and detail-oriented Office Support Specialist to join our team. As a key member of our staff, you will be responsible for providing exceptional support to our customers and employees alike.Key Responsibilities:* Provide administrative support to our management team* Assist with daily office duties,...


  • Plainview, New York, United States Ferrantello Group Full time

    The Ferrantello Group is seeking a highly organized and detail-oriented Sales Support Specialist to join their team. In this role, you will be responsible for providing administrative support to the sales team, including handling sales quotes, proposals, and follow-ups with clients.Key Responsibilities:Answer incoming telephone calls and forward messages to...


  • Plainview, New York, United States Northwell Health Full time

    Job SummaryWe are seeking a skilled Medical Support Specialist to join our team at Northwell Health. As a Medical Support Specialist, you will play a vital role in providing high-quality patient care and supporting our healthcare team.Responsibilities* Assist healthcare professionals with patient care and administrative tasks* Maintain accurate and...


  • Plainview, New York, United States Ferrantello Group Full time

    Job OpportunityFerrantello Group, a leading Long Island land surveying company, is seeking a highly organized and detail-oriented Sales Support Specialist to join their team.Job SummaryThe successful candidate will be responsible for providing administrative support to the sales team, handling initial client contact, and assisting with sales quotes and...


  • Plainview, New York, United States Ned Marzigliano - State Farm Agent Full time

    Job OverviewNed Marzigliano - State Farm Agent is seeking a highly organized and efficient professional to support insurance agents in gaining and keeping customers.Key ResponsibilitiesEstablish and maintain customer relationships, providing prompt and accurate service as needed.Respond to customer inquiries regarding insurance availability, eligibility,...


  • Plainview, New York, United States Ned Marzigliano - State Farm Agent Full time

    Job Opportunity:We are seeking a highly organized and efficient individual to support our insurance agents in customer acquisition and retention. This role offers the opportunity for career growth and increased income in a fast-paced environment.Key Responsibilities:Establish and maintain strong customer relationshipsProvide timely and friendly customer...

  • Waxing Specialist

    4 weeks ago


    Plainview, New York, United States European Wax Center Full time

    {"title": "Waxing Specialist Opportunity", "description": "Reveal Beautiful Skin with European Wax CenterWe are seeking a skilled Waxing Specialist to join our team at European Wax Center. As a Waxing Specialist, you will be responsible for providing exceptional waxing services to our clients, ensuring they leave feeling confident and beautiful.Key...


  • Plainview, New York, United States Executive Alliance Full time

    At Executive Alliance, we are seeking a skilled Test Engineer Specialist to join our team. This role involves working with aerospace industry test standards, including EMI testing, environmental tests, and more.Key Responsibilities:Test Planning and ExecutionDevelop detailed test plans and procedures in accordance with RTCA DO-160, MIL-STD-810, MIL-STD-704,...


  • Plainview, New York, United States Northwell Health Full time

    Job SummaryWe are seeking a skilled Nursing Technician to join our team at Northwell Health. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and support to our patients and families.Key ResponsibilitiesProvide direct patient care and support to patients and familiesAssist with medical procedures and...


  • Plainview, New York, United States TBG | The Bachrach Group Full time

    TBG | The Bachrach Group is seeking a highly skilled Legal Assistant to join our team. As a key member of our office, you will play a vital role in ensuring the smooth operation of our legal services. Your primary responsibility will be to provide administrative support to our lawyers, handling communication with clients, and conducting case research to aid...


  • Plainview, New York, United States RD APPLIANCE SERVICE, CORP. Full time

    Job Title: Appliance Repair SpecialistRD Appliance Service, Corp. is a family-owned and operated business serving Long Island since 1963. We are seeking an experienced Appliance Repair Specialist to join our team.Job SummaryWe are looking for a skilled Appliance Repair Specialist to diagnose and repair high-end kitchen and laundry appliances. The ideal...


  • Plainview, New York, United States Apria Full time

    About the RoleWe are seeking a highly skilled Patient Qualification Specialist Lead to join our team at Apria. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and support to our customers.Your primary focus will be on ensuring that our patients receive the highest level of care and support, while also...


  • Plainview, New York, United States AHRC Nassau Full time

    Job SummaryWe are seeking a highly motivated and compassionate Community Habilitation Specialist to join our team at AHRC Nassau. As a Community Habilitation Specialist, you will play a vital role in supporting individuals with intellectual and developmental disabilities to live independently in their communities.Key ResponsibilitiesProvide person-centered...

  • Peer Specialist

    4 weeks ago


    Plainview, New York, United States CN Guidance and Counseling Services Full time

    Job Title: Peer SpecialistJoin our team at CN Guidance and Counseling Services, a leading provider of mental health and substance use services, as a Peer Specialist. In this role, you will play a vital part in helping individuals living with mental health and substance use conditions achieve recovery and live fulfilling lives.Job Summary:The Peer Specialist...


  • Plainview, New York, United States Mosquito Joe Full time

    Mosquito Joe Service ExpertMosquito Joe of North Shore Long Island is a fast-growing, locally owned business seeking a Customer Service Representative to support our team. If you're an organized, motivated self-starter looking for a position that will offer you professional growth in a range of areas, this could be the ideal job for you.About UsMosquito Joe...


  • Plainview, New York, United States CN Guidance and Counseling Services Full time

    Job Title: Family Peer SpecialistJoin our team at CN Guidance and Counseling Services, a leading provider of mental health and substance use services, as a Family Peer Specialist. In this role, you will work closely with the CN Guidance Youth ACT Team to deliver services to individuals and their families who are diagnosed with severe emotional disturbance...


  • Plainview, New York, United States EverStaff Full time

    Administrative Assistant OpportunityWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at EverStaff. As an Administrative Assistant, you will be responsible for handling various administrative tasks, including data entry, research, and report preparation.Key Responsibilities:Handle accounting tasks and data...


  • Plainview, New York, United States CN Guidance and Counseling Services Full time

    Job Title: Family Peer SpecialistJob Summary:CN Guidance and Counseling Services is seeking a Family Peer Specialist to join our team. As a Family Peer Specialist, you will work with individuals and their families who are diagnosed with severe emotional disturbance (SED) and provide support and guidance to help them navigate the mental health...


  • Plainview, New York, United States State Farm Insurance Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at State Farm Insurance, you will be responsible for assisting customers with their insurance needs by providing accurate and timely information. This includes processing policy changes and updates in the system, handling incoming calls and emails from customers regarding...