Charity Shop Customer Service Representative

1 week ago


Charlottesville, Virginia, United States Humane Society of the United States Full time

Job Overview

The Humane Society of the United States is seeking a dedicated individual to join our team as a Rummage Store Associate. This role is pivotal in ensuring the smooth operation of our donation center, where you will manage incoming contributions, facilitate sales, and maintain a welcoming environment for our customers.

Key Responsibilities:

  • Efficiently sorts, prices, and organizes merchandise and donations.
  • Delivers prompt and courteous service to all patrons, colleagues, and volunteers.
  • Handles cash register operations to complete sales transactions accurately.
  • Ensures the store is clean and well-maintained at all times.
  • Fosters positive relationships with customers through professional interactions and teamwork.
  • Collaborates effectively within a team-oriented environment.
  • Performs additional tasks as required to support store operations.

Physical Requirements and Work Environment:

  • Ability to lift and carry materials weighing up to 50 pounds.
  • Comfortable and skilled in handling animals in a humane manner.
  • High level of manual dexterity is essential.
  • Capability to bend, squat, and stand for extended periods.
  • Availability to work on weekends and holidays is necessary.
  • No allergic conditions that could be exacerbated by animal exposure.

Qualifications:

  • High School Diploma or GED is required.
  • Preferred experience includes a minimum of two years in retail or customer service.
  • Familiarity with POS systems and sales transaction processing is advantageous.

Interested candidates are encouraged to submit a cover letter and resume for consideration. Please refrain from making phone calls or visiting in person.

This position is classified as full-time.



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