Automotive Service Manager
7 days ago
**Company Overview:**
Midas & SpeeDee of SC, North Florida & DC is a leading provider of automotive services and tire solutions. We are committed to delivering exceptional customer experiences through our team's expertise and dedication.
**Job Description:**
We are seeking an Automotive Service Advisor to manage and direct all service department activities at our retail store. As a key member of our team, you will be responsible for delivering exceptional customer service, managing technicians, and overseeing the operation of the shop.
**Responsibilities:
• Deliver exceptional customer service while listening and consulting with customers
• Follow up with customers on services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and make comprehensive recommendations, building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers, promoting shop service specials
• Lead, manage, and train team members, ensuring alignment with our company's vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians' inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks
• Maintain inventory counts and ensure overall cleanliness and organization of the facility
• Perform other duties as assigned
**Required Skills and Qualifications:
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule, including weekends, evenings, and holidays
• Valid driver's license
**Benefits:
We offer a competitive compensation package, including benefits such as 401(k) matching, dental insurance, employee discounts, free food and snacks, paid time off, and training and development opportunities.
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