Automotive Service Department Director

7 days ago


Clinton, Maryland, United States Midas & SpeeDee of SC, North Florida & DC Full time

Job Description

We are seeking an experienced Automotive Service Advisor to lead our service department at Midas & SpeeDee of SC, North Florida & DC. As a key member of our team, you will be responsible for managing and directing all service department activities, ensuring that every customer receives exceptional service and support.

Your primary responsibilities will include:

  • Developing and implementing strategies to improve customer satisfaction and loyalty.
  • Leading and managing a team of technicians to ensure seamless operations and exceptional customer experiences.
  • Identifying and addressing any operational inefficiencies or areas for improvement.
  • Maintaining accurate inventory counts and ensuring a clean and organized facility.
  • Communicating effectively with customers, team members, and management to ensure smooth operations.

Requirements

The ideal candidate will possess:

  • Proven leadership and management experience in a retail environment.
  • Excellent customer service and communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • A valid driver's license.


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